• Electronic Data Processing Analyst - Plano, TX $5,000 Sign on Bonus Plano, TX

    All offers for employment with InTouch Credit Union are contingent upon the candidate completing a credit check, pre-employment drug screen and the submission of fingerprints in accordance with state and federal law.

    Welcome to InTouch Credit Union!

    Are you looking for an exciting opportunity that will let you develop your financial industry knowledge and enhance your professionalism? Do you enjoy collaborating with a team of dedicated individuals helping to bring the latest technological advancements, service models and essential products to a growing member base? Have you considered a career with an organization that emphasizes the value of every employee with employee-specific paths for growth, paid volunteer hours and other exciting benefits? If so, InTouch Credit Union wants to hear from you!

    A Little About Us

    If you’re wondering what a credit union is, you’re not alone! A credit union is a financial institution where everyone who deposits money is a “member.” Members get access to the usual selection of savings and deposits, but they also can enjoy higher dividend rates since credit unions are not-for-profit!

    InTouch Credit Union (ITCU) currently serves more than 91,000 members across the United States and 20 other countries, through 12 physical locations and a convenient mobile/online service model. We are always looking for innovative ways to deliver outstanding member assistance, whether that’s through concierge-banking in our locations, through video services by way of our new interactive teller machines or in the leadership roles behind the scenes.

    Alright, Enough about Us... Who are We Looking For?

    • Full -Time EDP Analyst who has experience with customer-focused/deadline-driven/high-energy environment, and who can provide courteous, friendly and professional assistance to their team.
    • Our ideal candidate will make anywhere between $51,660.00- $54,530.00 for this role
    • Will follow a Monday-Friday 8:00 a.m. to 6:00 p.m. (schedule may vary) and rotating Saturdays.
    • This role is eligible to participate in the ITCU Exempt Employee Incentive Program, which can pay up to 5% of the annual salary, prorated based on the date of hire. (This incentive is based on the credit union achieving established service and financial measurements.)
    • How about the opportunity to take advantage of a $5,000.00 sign-on bonus for this position? Your ITCU title will allow you to do just that.
    What about the Duties & Responsibilities?

    The  Electronic Data Processing Analyst will work in our Operations Support department and provide the following as part of their key essential duties:
    • Be knowledgeable and able to create and maintain core system components within the control of the credit union. Including but not limited to creation/modification/retirement of products and services and maintenance of variable settings.
    • Assist with coordination of Credit Union team for BETA testing software upgrades prior to their release into production. Involves working with cross-functional teams of Credit Union employees to communicate testing deadlines in order to ensure timely completion of testing prior to the upgrade release.
    • Gather information regarding system support issues from/for employee users, including one or more auxiliary (third-party) systems. Assist in the resolution of issues internally. When necessary, log the issue and know when to escalate and the appropriate chain of command. Provide continual monitoring of unresolved problems and provide Credit Union staff with updates.
    • Establish and review procedures, internal training material, logs and reference documents that aid in the support of Credit Union staff and their responsibilities.
    • Generate, review and monitor system reports as assigned.
    • Maintain member confidence by protecting personal identification information. Ensure that data transmitted between CREDIT UNION, core processor and third-party vendors is performed according to security standards established by Credit Union policy/procedure and regulatory agencies.
    • Perform other duties as assigned.

    Wow, that's a lot...But, What Else Makes ITCU Stand Out?

    Of course! Aside from our competitive package of health and welfare benefits, not to mention discounted access to company products and services, we also offer:

    • On-hire-date enrollment for medical/RX, dental and vision coverage;
    • Basic Life & AD&D coverage at no cost, equal to 2 times your annual earnings, up to a maximum benefit of $250,000.00;
    • Voluntary Short-Term Disability & Long-Term Disability Plans available;
    • Flexible Spending Accounts;
    • 401(k) & Roth contributions (matching contributions of 100% of your contributions that do not exceed 5% of compensation and a zero-vesting schedule!);
    • Tuition reimbursement assistance for continued education through accredited colleges and universities;
    • A special birthday gift to you in the form of a paid day off during your birth month;
    • Four fully paid days during the year to volunteer at an approved charity/organization of your choice!
    Interested? Excellent!

    We want to hear from you! You can apply today by clicking on the "Apply" button below!

    The Credit Union is committed to a policy of equal employment opportunity and does not discriminate in the terms, conditions or privileges of employment based on actual or perceived race, religion, color, creed, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), age, genetic information, national origin, ancestry, citizenship status, physical or mental disability, military service and veteran status, sexual orientation, gender identity or gender expression (including transgender status), marital status, or in any other protected classification or status as defined under applicable federal, state or local laws and ordinances.



    • Bachelor degree or equivalent work experience in a financial institution position or related field.


    • At least two (2) years experience in a credit union or financial institution environment.
    • Operational/working knowledge of Microsoft Excel and Word or similar software.
    • Compliance with Federal Bank Secrecy and Money Laundering rules required.

    Required Knowledge:

    • Working knowledge of website analytics tools (e.g., Google Analytics (GA4 preferred), Google Data Studio
    • Knowledge of ad serving tools and Google Tag Manager.
    • Knowledge of HTML, CSS and JavaScript is helpful.
    • Proficiency using Microsoft Office applications, especially Excel, Access, macros, and Visual Basic Application; experience with Tableau helpful.
    • Compliance with Federal Bank Secrecy and Money Laundering rules required.

    Other Skills:

    • Excellent organizational, writing and communication skills.
    • Ability to work as a teammate in projects with other departments.
    • Ability to perform multiple tasks under stressful situations and communicate with patience and tact.
    • Demonstrate initiative/self starter and be able to work with ambiguity.
    • Must be able to operate other related computer software and business equipment.
    • Able to coordinate a diverse team of individuals to achieve a stated goal.