• Business Lender - $5,000 Sign-On Bonus

    Posted: 11/04/2021

    All offers for employment with InTouch Credit Union are contingent upon the candidate completing a credit check, pre-employment drug screen and the submission of fingerprints in accordance with state and federal law.

    Welcome to InTouch Credit Union!

    Are you looking for an exciting opportunity that will let you develop your financial industry knowledge and enhance your professionalism? Do you enjoy collaborating with a team of dedicated individuals helping to bring the latest technological advancements, service models and essential products to a growing member base? Have you considered a career with an organization that emphasizes the value of every employee with employee-specific paths for growth, paid volunteer hours and other exciting benefits? If so, InTouch Credit Union wants to hear from you!

    A Little About Us

    InTouch Credit Union (ITCU) currently serves nearly 90,000 members across the United States and 20 other countries, through 12 physical locations and a convenient mobile/online service model. We are always looking for innovative ways to deliver outstanding member assistance, whether that’s through concierge-banking in our locations, through video services by way of our new interactive teller machines or in the leadership roles behind the scenes.

    Our goal for our staff is to provide a work environment that offers team-building, recognition and a sense of belonging in a work place you can contribute to, bolstering your career satisfaction. We operate with an open-door policy, meaning your voice will be heard, and your suggestions will be considered. Our strong team environment supports both employees and our credit union members. We rely on each other, and we build trust through our core values: Trust, Integrity, Excellence, Accountability and Teamwork!

    Have you heard about InTouch Teller?

    We are excited to expand this service platform to all of our branches after introducing it in 2017! This is a new way to conduct business with us. This state-of-the-art technology looks a lot like an ATM but offers additional functionality, including the ability to have a one-on-one conversation with our staff via touch screen monitor. These interactive teller machines (ITMs) provide the service of a dedicated Personal Banker, allowing our users to make cash and check deposits, withdraw cash, make loan payments, complete an account transfer and much more! Our ITMs make transactions quick, easy and even have extended hours!

    Alright, Enough about Us... Who are We Looking For?
    We want to know more about you! We’re looking for the following:
    • Full -Time Business Lender who has experience with customer-focused/deadline-driven/high-energy environment, and who can provide courteous, friendly and professional assistance to their team, and our membership.
    • Our ideal candidate will make anywhere between $85,500.00 - $90,250.00 for this role.
    • This role is eligible to participate in the ITCU Exempt Employee Incentive Program, which can pay up to 15% of the annual salary, prorated based on the date of hire. (This incentive is based on the credit union achieving established service and financial measurements.)
    • How about the opportunity to take advantage of a $5,000.00 sign-on bonus for this position? Your ITCU title will allow you to do just that.
    What about the Duties & Responsibilities? The Business Lender  will provide the following as part of their key essential duties:
    • Establish and maintain a portfolio of member business loans to members with annual revenues of $20MM or less and loan requests of up to $2.5MM   
    • Identify and solicit new business relationships, and maintain a network of referral sources within local  commercial real estate circles, CPAs, attorneys, and any other affiliated industries.  
    • Actively participate in external community activities in order to ensure ITCU name recognition within the communities we serve. 
    • Provide support to other Credit Union departments in the form of joint calling efforts to assist them in achieving goals. 
    • Conduct in-depth discussions with members to arrive at a loan structure that addresses the needs of the member business and also insulates CU from unnecessary risks. 
    • Prepare credit memorandum for submission to senior leadership and outside underwriters that provides a clear, concise discussion of the financial trends, strengths, weaknesses, and mitigants of the request.    
    • Review financial statements, making recommendations on loans outside of the position’s lending authority. 
    Wow, that's a lot...But, What Else Makes ITCU Stand Out?

    Of course! Aside from our competitive package of health and welfare benefits, not to mention discounted access to company products and services, we also offer:

    • On-hire-date enrollment for medical/RX, dental and vision coverage;
    • Voluntary Short-Term Disability & Long-Term Disability Plans available;
    • Flexible Spending Accounts;
    • 401(k) & Roth contributions (matching contributions of 100% of your contributions that do not exceed 5% of compensation and a zero-vesting schedule!);
    • Four fully paid days during the year to volunteer at an approved charity/organization of your choice;
    • A special birthday gift to you in the form of a paid day off during your birth month;
    • Employee discounts on computers, dining, movie tickets, cell phone plans;
    • And much more!
    Interested? Excellent! We want to hear from you! You can apply today by clicking on the "Apply" button below!

    The Credit Union is committed to a policy of equal employment opportunity and does not discriminate in the terms, conditions or privileges of employment based on actual or perceived race, religion, color, creed, sex or gender (including pregnancy, childbirth and related medical conditions), age, genetic information, national origin, ancestry, citizenship status, physical or mental disability, military service and veteran status, sexual orientation, gender identity or gender expression (including transgender status), marital status, or in any other protected classification or status as defined under applicable federal, state or local laws and ordinances.




    • College degree related to finance, business, accounting, or equivalent professional experience.
    • Mortgage Loan Originator (MLO) registration with Nationwide Mortgage Licensing System and Registry (NMLS) required.


    • Three (3) to five (5) years of business lending experience to businesses with annual revenues of less than $20MM,or equivalent experience 
    • Three  years of experience interacting with small business owners, or equivalent experience 
    • Prior small business underwriting and/or business financial  statement analysis experience preferred
    • Prior SBA lending experience preferred. 

    Required Knowledge:

    • Working knowledge of Microsoft Office.
    • Compliance with Federal Bank Secrecy and Money Laundering rules required.

    Other Skills:

    • Excellent organizational and time management skills.
    • Strong written and verbal communication skills.
    • Self-motivated with the ability to work equally well autonomously and as a member of a team.
    • Strong internal and external sales skills.
    • Ability to establish internal and external referral relationships.
    • Ability to work as a team with other departments.
    • Strong attention to detail, ability to handle multiple tasks.

    Physical Skills:

    • Must be able to sit for extended period of time
    • Operate 10 Key, typewriter, computer keyboard, mouse